12/7/2023 0 Comments Foam tape medicalPhilips Respironics has pre-paid all shipping charges.Īs part of our commitment to quality and patient safety, Philips Respironics is dedicated to removing product containing the affected sound abatement foam from the market. Affix the pre-paid postage label to the box and schedule a pick up at your local FedEx. Using packing tape supplied, close your box, and seal it. With your replacement device reassembled and ready for use, return your affected device by placing it into the cardboard package in which you received your replacement device. Your prescription pressure should be delivered at this time. After five minutes, press the therapy button to initiate air flow. Once all accessories have been installed, plug in your device to a working wall outlet and wait five minutes for your device settings to upload. You can then start to reassemble your replacement device with the accessories you had been using, or new accessories. Also, be sure to keep all packaging materials, as they will be used to return your affected device back to Philips Respironics. When you receive your replacement device, please first be sure to review all written instructions for setup, cleaning of existing components, and return instructions. Be sure to place your mask, tubing and SD card aside as they may be used with your replacement device. We appreciate your cooperation and patience and encourage you to save your registration confirmation number for future communications.īefore opening your replacement device package, unplug your affected device and disconnect all accessories. only: If you are looking for more information on how to use your new device and become familiar with it, you can visit for more information.Īfter you have registered your affected device, we will confirm your information by email prior to shipment and prepare to send your replacement. Please review the DreamStation 2 Setup and Use video for help on getting started.
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